Module C6: 
1 WEEK confirmation

The big day is just a week away! This is an opportunity to confirm the Event Details and let our couple know who will be assisting with their celebration. Follow the steps below to send the final confirmation:


note: Module C5: 3 week wrap up must be completed before completing the following steps.


finalize event details

DEADLINE: 1 WEEK PRIOR TO EVENT DATE

STEP 1:

Log in to the customer's booking page in Wedding Wire.

STEP 2:

In the middle of the page, click the "Client Site" button.

STEP 3:

Log into the client's page using their 8 digit wedding date (mmddyyyy).

STEP 4:

Click on the package questionnaire to view and click "Download" on the top right corner.

step 5:

Save the package questionnaire to a designated folder titled: QUESTIONNAIRE-(MMDD)(BRIDE'S NAME)(GROOM'S NAME).

STEP 6:

Open the newly saved document to ensure it saved correctly.

STEP 7:

Return to the customer's booking page in Wedding Wire.

Step 8:

In the Event Details Questionnaire box, click the "View" button.

Step 9:

Click the arrow next to "Email Questionnaire", select "Discard this Questionnaire" from the drop down menu and click "YES" when prompted.


Send 1 week confirmation email

DEADLINE: IMMEDIATELY FOLLOWING FINALIZE DETAILS

STEP 1:

Log in to the customer's booking page in Wedding Wire.

STEP 2:

Click "Email This Client" and select "1 WEEK CONFIRMATION".

STEP 3:

Update the signature, all blank lines, service provider gender and delete service providers not needed in the email body.

Step 4:

At the very bottom of email click "Add a File" and upload the final downloaded questionnaire. 

STEP 5:

Click SEND. A copy will be sent to the TVX bookings email to be filed in the couple's folder.

Need Help?

Having trouble finalizing details or sending this email? Contact your Location Manager for assistance with this Module.